Monthly Archives: June 2016

Public Opinion- Playing a major role in expanding Norton’s market

An organization can run successfully only when it molds itself as per the the the needs and the requirements of the people. Inculcating the needs and wants of the people in the organization’s business structure, is extremely important for the business. This is what Norton does, and hence covers a major share in the antivirus market. They receive feedback through Norton Help Number and Norton Help and Support Number. The employees of the customer care cell are trained meticulously, to adjust as per the needs of the customers.

Norton Help Number and Norton Help and Support Number are always active. The employees of the customer cell are trained to strategically deal and tackle with the clients. The employees sincerely inform the customers about the different types of packages and subscriptions available at Norton. The company decides the pricing and duration of the subscriptions to be served to the customers, after a thorough market research, based on past market trends. Due to the affordable pricing and quality service provided by the Norton, the customers by contacting the company through Norton Help Number and Norton Help and Support Number, can develop a certain level of trust and confidence towards the company.

Norton follows up with the customers, even after providing their services and asks for the feedback about the working of the subscription availed by them. If the customer faces any difficulty regarding the working or operation of the software, then immediate assistance is provided to them.

Asking the customers for feedback helps Norton to know the areas where they lack and accordingly Norton tackles the issue. Mediums like Norton Help Number and Norton Help and Support Number, help the employees to ask the customers about a few suggestions that they would like to
get included in the subscriptions. By using this measure, the company develops a revised edition of their software every year as per the suggestions provided by the customers and the changing conditions of the market.

Due to the integrity and trust of the customer on Norton, its customer base increases and Norton’s market expands. Therefore, by using services like Norton Help Number and Norton Help and Support Number, the company increases its customer base and accordingly its market share
increases.

Summary

This article shows that Norton takes into consideration the views and opinions of its customers through Norton Help Number and Norton Help and Support Number. Through this, Norton’s relation with their customers improve, and their market share expands accordingly.

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